Which statement correctly describes cushion phrases?

Which statement correctly describes cushion phrases?

• A. Cushion phrases are used to soften tough questions
• B. Cushion phrases are used to request quick decisions
• C. Cushion phrases are used to argue a point
• D. Cushion phrases are used to end a conversation

Answer: (A)

Cushion phrases are used to soften tough questions. They help keep the conversation respectful and collaborative by reducing pressure on the listener, creating space for a thoughtful response, and preserving rapport. By framing a request or inquiry with politeness and uncertainty, they make it easier for someone to say yes, or to say no without feeling confronted. These phrases are not about rushing decisions, arguing a point, or ending a conversation; instead, their purpose is to ease the interaction and maintain a constructive tone.

Cushion phrases are used to soften tough questions. They help keep the conversation respectful and collaborative by reducing pressure on the listener, creating space for a thoughtful response, and preserving rapport. By framing a request or inquiry with politeness and uncertainty, they make it easier for someone to say yes, or to say no without feeling confronted. These phrases are not about rushing decisions, arguing a point, or ending a conversation; instead, their purpose is to ease the interaction and maintain a constructive tone.